Let’s start with an exceedingly simple logic proof:
- Hell is other people.
- Clients are people.
- Clients are Hell.
Now we move on to the following creepy tales of horror. These are true stories that actually happened. You have been warned.
Scenario: Wrong Number
Five years ago…
Client: Please enter this phone number on the website, here, here and here.
Webmaster: Done! Additionally, here is a link to a tool that will allow you to easily edit the phone number yourself, if the need should ever arise.
Client: The phone number on the website is wrong!!!
Scenario: Garbage In Garbage Out (GIGO)
One year ago…
Client: Here are 42 exacting design criteria for system flow.
Client: I don’t like the output!!!
Scenario: After Hours
Client: The hours should be in Eastern time. Ex: 11am to 8pm Eastern.
Client’s Wife: The hours should in Pacific time.
Webmaster: Page revised to say “8am to 5pm Pacific.”
Client: Why does the website say Pacific time?
Scenario: Celebrate Success
Webmaster: Hey, check it out. I made the website do this fantastically cool and complicated thing.
Client: I don’t like the color.