Peggy was shy and so was I
She held me hand by the old pig-sty
Mother Piggy crooned a lullaby
When Peggy held me hand by the old pig-sty
Peggy said she loved her own god
I shot her in the head and left her in the sod
Be she sweet or be she shy
Disrespect me God and she’ll have to die
A. Fraud. The NHTSA calls this a “serious crime and consumer fraud issue.” Additionally, between 2002 and 2005 the NHTSA Office of Odometer Fraud says there was a “definite escalation in [odometer] fraud.”
Q. What do you call it when a woman falsely claims to have a tubal ligation?
A. Tom B. Taker, Jr. Or, as I like to call it, a 21-year donation to The Human Fund.
Today’s axiom is a simple one.
Tom’s Law #42
There’s no such thing as a free market.
You think I’ve gone too far this time? You say, “Open your eyes, Tom. Look around. You’ll see free markets everywhere you look.”
Bollocks! (If only those had been tied instead.)
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So you want to be in the mail order business. Whether traditional “brick and mortar” or hanging out your shingle online, you have decided to ask the same question: How easy is it to rip me off?
Mail order is a retail system where fulfillment takes place at a remote location outside of your field of view and control. Think of it as the fog of war. By definition you are operating with less than full information. By design. Remember, this was your choice.
You might as well go in a dark alley and roll some dice. You might get better odds.
Here’s a typical scenario:
- Customer/criminal visits your website and loads up on plastic crap made in China. (Let’s be honest, that’s all you sell.)
- Payment is made with a credit card.
- You rub your hands together in glee, shout “Squee!” and box and ship the crap.
- Customer/criminal fiend receives the crap.
- Customer/criminal fiend then claims crap was never received and “disputes” the charges with the credit card company.
- The credit card company (aka The Vig) is, in this situation, the sole arbiter of truth, justice and the American way. You agreed to this policy.
- You submit all of your detailed records regarding the transaction including: customer order, shipping receipt, emails, phone records, retina scans, DNA samples and a electronic facsimile of thumbprint.
- The credit card company says, “Well, there just ain’t no way to know!” and decides in the
customer’scriminal’s favor. There’s a giant sucking sound as the money is extracted from your account.
Let’s review. What just happened? The customer isn’t out one single penny and the customer has your stuff. Bazinga! And there’s no magical fairy in the universe that’ll ever do one thing about it. Welcome to your new reality.
Those of you who watch Orange Is The New Black may recognize this tactic as employed by the criminal mastermind Lorna Morello during her pre-prison flashbacks. People really get caught for this? No. Remember, OITNB is fiction.
The bottom line is that shipping product mail order to a customer is a supreme act of faith. You’re basically hoping it’ll all work out. And when it doesn’t, there’s isn’t too much you can do about it.
The point is that when this happens the boss is furious and that, of course, is hilarious.
Today we’ll explore another fascinating facet of GUNT (Grand Unification Negativity Theory) that offers supporting evidence that every human enterprise is gamed to the Nth degree.
At the Guru of Negativity I happen to love Yelp. (Their politics aside. That’s another story.) Surprised? Think about it. Start with the word “yelp” itself.
yelp: a short sharp cry, esp. of pain or alarm
Yep! The negativity is built right in. Don’t blame me. I’m not the one who named the service. It’s intended to be a place where you share your sharp cries of pain. Now that’s a blight idea!
The Yelp business model is simple. You criticize each other and we’ll make money off it. What could possibly go wrong?
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Half-way through the shift and I was behind schedule. Panting, blisters popping, I paused for a 15-second break.
The urgent alerts from the GPS strapped to my head couldn’t shake the bliss.
Six seconds later the floor manager showed up. “That’s it,” he said. “This is a verbal.”
The GPS parroted the threat. “Verbal! Verbal!”
“Two more and you’re fired!”
Humans weren’t meant to micromanaged to the nanosecond by computers. I snapped. My lightning fast quick draw would have been enough to take out Wyatt Earp himself.
I scanned him right in the face. He screamed. I ran.
A drabble is a short storm form consisting of exactly 100 words.